FAQ'S

We offer RV, boat, and vehicle outdoor storage to keep your most valuable assets safe and secure.

We offer a variety of storage solutions to fit your needs:

• 12x35 fully enclosed — concrete flooring, electrical outlet (trickle charge only)
• 14x35 fully enclosed — concrete flooring, electrical outlet (trickle charge only)
• 12x40 fully enclosed — crushed concrete flooring
• 12x40 outdoor covered parking — crushed concrete flooring
• 10x35 covered parking
• 10x35 outdoor parking

This is more common than you might think! Simply contact the office and we will check availability of other unit sizes at the facility. If the size you need is available, we will be happy to assist you with the transition.

We offer 24-hour access on a per-need basis. Please contact management to make arrangements.

Yes. Select enclosed units include an electrical outlet, available for trickle charge use only.

Yes! We offer secure outdoor parking and covered parking options for your RV, travel trailer, boat, utility trailer, or personal vehicle.

We take the security of your belongings seriously. Our facility includes:

• 24-hour video surveillance monitoring
• Alarm system active at night, monitored by a licensed security company
• Perimeter fencing and well-lit areas
• Individually assigned key codes — only active tenants can access the facility
• Key code required for both entry and exit

Please refer to your lease agreement for the full list of prohibited items. Common restrictions include — but are not limited to:

• No painting, welding, or vehicle maintenance/repairs inside units
• No explosive, flammable, odorous, hazardous, corrosive, or perishable items
• No food, drinks, fireworks, propane tanks, or chemicals

If you are unsure whether an item is permitted, please contact the office before storing it.

Renting is simple! You can select and reserve your unit online or give us a call. Units are rented on a month-to-month basis with no deposit required. Payment can be made online, over the phone, or in person.

No long-term commitment required. All rentals are month-to-month, giving you the flexibility to stay as long — or as short — as you need.

Units do not include a lock. We recommend the Master Lock Disc Padlock for reliable security.

We are sorry to see you go! When you are ready to vacate, please follow these steps:

• Contact us in advance — notice is required prior to move-out
• Remove all belongings from your unit
• Remove your lock from the unit
• Notify us when you are fully moved out
• We will inspect the unit and mark it as officially vacant

Please note: Rent is NOT pro-rated. Units are billed on a full month-to-month basis. We hope to serve you again in the future!

Simply give us a call or send us an email and we will update your information promptly.

Yes! We can set up automatic payments using a credit card or directly from your bank account. Automatic payments are strongly encouraged to avoid any interruption to your access.

Payments can be made online, over the phone, or in person. We accept the following payment methods:

• Debit card
• Credit card — Visa, MasterCard, Discover, or American Express
• Bank transfer (ACH)

Setting up automatic payments is preferred to ensure your rent is never missed.

Your monthly rent is due on the first of the month. Please be aware of the following late payment policy:

• After 1 day late — gate code access will be revoked and unit access denied
• By day 5 — a $10.00 late fee will be charged

We highly recommend that all stored belongings are covered by insurance. Whether through your homeowner's policy, renter's insurance, or a dedicated storage protection plan, having coverage gives you peace of mind in the event of unexpected damage or loss. Please contact us if you have questions about coverage options.

Keeping pests out is easier than dealing with them after the fact. Here are our top tips:

• Pack items in plastic totes with airtight lids rather than cardboard boxes
• Never store food or drinks inside your unit
• Keep items raised a couple of inches off the ground
• Use FRESH CAB Rodent Repellent (available on Amazon)
• Place cedar blocks in a bowl on a shelf — cedar is a natural deterrent
• Apply a few drops of lavender or peppermint essential oil on cotton balls and place around the unit
• Tuck lavender dryer sheets among your stored items — the strong scent repels mice
• Visit your unit regularly to check for any signs of pest activity